Refund policy

Returns & Refunds

Due to hygiene and safety regulations, cosmetics, skincare, and personal care products, including Ameon products, cannot be returned or refunded once opened or used.

Refunds or replacements will only be considered if:

•⁠  ⁠The wrong item was delivered.
•⁠  ⁠The item arrived damaged or defective.
•⁠  ⁠The item was missing from the order.

Claims must be submitted within 48 hours of delivery with supporting photos.

If approved, refunds will be processed through the original payment method within the time frame required by the payment provider and the issuing bank.